The full story of Bengaluru Swiggy Boycott

Swiggy is set to meet Bengaluru restaurant bodies on August 3.

The meeting aims to address issues between Swiggy and restaurant partners in Bengaluru.

This follows ongoing tensions over commission rates and business practices.

Bangalore Hotels Association warns it will suspend business with Swiggy from August 15 if issues are not resolved.

Swiggy is accused of deducting advertisement and promotional charges without written or digital consent.

BHA seeks a one-click opt-out mechanism for advertisements and separate disclosure of all charges in payment statements.

Restaurants reportedly receive less than 50% of billed order value due to deductions, causing financial hardship.

BHA says decision to discontinue will be made while minimizing customer inconvenience and arranging alternatives.

Four Bengaluru restaurant associations, including Bruhat Bengaluru Hotels Association, threaten to stop accepting Swiggy orders from August 15, 2026 unless commission and discount terms are revised.

The associations seek renegotiation of commission structures (which can reach about 28%), promotional discounts, and ad costs that are introduced without restaurant consent.

Restaurant owners say they bear the entire cost of discounts and ads, and that high commissions force them to mark up menu prices by almost 40%.

Talks with Swiggy are scheduled for next week, while discussions with Zomato are expected later; a final boycott decision depends on those meetings.

Swiggy and Zomato had not issued public statements or responded to requests for comment at the time of publication.

Bengaluru restaurant owners threaten a Swiggy boycott from August 15 over high commissions, payment delays, and unauthorised promotional offers.

The Bruhat Bengaluru Hotels Association (BBHA) warns it will boycott or seek shutdown of Swiggy if policies are not revised.

Hotel owners allege Swiggy deducts 25–30% commission, charges unnecessary advertising fees, and delays payments.

Owners claim Swiggy runs 'Buy 1 Get 1 Free' offers without consent, reimbursing only one plate and forcing restaurants to cover the second.

Cancelled orders are not returned to hotels but consumed by delivery partners, leaving restaurants unpaid for food and revenue lost.