in5points
PoliticsHindustan Times

Fines by the day, appeals on autopilot: What Delhi government's new timely services Bill actually proposes

in5points
  1. Delhi cabinet approved the Delhi Right of Citizen to Time Bound and Ease of Delivery of Services Bill, 2026, making timely delivery a statutory right with fines for unjustified delays.

  2. Fines range from ₹250 to ₹5,000 per day of delay, with digital tracking, automatic escalation, and a statutory commission for oversight.

  3. The Bill applies to over 560 existing notified services and 23 new ones including factory plan approvals and sewage connections.

  4. Applications will be submitted online with unique tracking numbers, and delays automatically trigger an appeal process within the department.

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Shobhana Bhartia

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Shobhana Bhartia (Birla family)

Wikipedia: Shobhana Bhartia