Why is Chase app not working? Users report widespread login issues amid outage

Chase app experienced a widespread outage affecting thousands of users in the United States on July 14, 2026.

Outage reports on Downdetector began around 9:30 p.m. EDT, with over 3,000 reports logged by 9:46 p.m. EDT.

Users reported inability to log in to the Chase mobile app and website.

Many users took to X (formerly Twitter) to report the outage and express frustration.