CEO rethinks policy after star employee quits

CEO Alpesh Vaghasiya shared on LinkedIn that a star employee resigned not for money but because her repeated request for a reasonable workload went unaddressed for two years.

The employee communicated her need for a more manageable workload multiple times over two years, but each request disappeared into the company's process with no action taken.

The CEO noted that no one was at fault individually; the issue was that the company had a system for recording requests but lacked accountability to act on them.

The employee left after a competitor showed interest in a single interview, highlighting how ignoring feedback can lead to losing top talent.

The departure prompted the company to overhaul its internal systems to ensure feedback drives actual changes.