ITR filing issue, refund delay or TDS mismatch? Here's how to raise a complaint through e-Nivaran

The Income Tax Department's e-Nivaran facility on the e-filing portal lets taxpayers submit and track grievances related to ITR filing, refunds, PAN, TDS, and demand notices.

Grievances are routed to one of four departments: e-Filing, CPC-ITR, CPC-TDS, or Assessing Officer (AO), depending on the issue type.

Both registered and unregistered users can raise complaints, which are tracked via a unique acknowledgement number.

Common issues covered include ITR processing errors, TDS/Form 26AS mismatches, refund delays, and assessment-related matters.