Google Study Says AI Is Helping Workers, Not Replacing Them

Google research, based on millions of de-identified interactions with Google AI tools, finds AI is mainly used as an aid to workers, not as a replacement.

The study is the first from Google using real-world interaction data and shows AI use across many occupations, including skilled blue-collar work.

Google economist Scott Strand stated that using AI does not necessarily mean it will automate a worker's job.

AI use was characterized as 'shallow'—in most occupations, workers use AI for only a small slice of their tasks.

The stakes are high for Google parent Alphabet, as public backlash over job loss and data centers intensifies.