in5points
BusinessNDTV

SpiceJet Fined Rs 1 Lakh By Consumer Protection Body Over 'Dark Patterns'

in5points

  1. SpiceJet fined Rs 1 lakh by the Central Consumer Protection Authority (CCPA) for using 'dark patterns'.

  2. Dark patterns impair consumer autonomy and undermine informed decision-making, according to CCPA.

  3. The fine is for practices inconsistent with fair and transparent consumer engagement.

10h ago · original ↗