India's GCCs shift to reskilling for AI roles to bridge talent gap

India's GCCs are shifting from external hiring to reskilling for AI and digital roles to address talent gaps.

A Quess Corp report shows AI and Data Analytics demand grew 10% quarter-over-quarter.

The skill gap in AI and Data Analytics is 36-40%.

Reskilling focuses on role-adjacent training to build AI capabilities.

GCCs aim to bridge the talent gap through internal reskilling programs.